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FAQs

Questions, answered

Everything you might want to know before you start. Can't find it? Our team is one message away.

Getting started

Most teams publish their first event in under five minutes. You fill in one form — dates, capacity, ticket types — and SimpleEvents generates a hosted registration page you can share right away.

No. Registration pages come styled in your brand out of the box, and check-in works from any phone browser. There is nothing to install and no code to write.

Yes — in-person, virtual, and hybrid events are all managed the same way. Add a stream link for virtual attendees and use QR check-in for the people in the room.

HubSpot & integrations

It is a two-way sync. Every registration becomes (or updates) a HubSpot contact, and check-ins write back to contact properties. You can map any event field to a HubSpot property, and de-duplication happens automatically.

No. SimpleEvents matches on email before creating anything, so your HubSpot stays clean even when the same person attends several events.

Yes. Registration and check-in events can trigger your existing HubSpot workflows, so follow-ups and nurture sequences start the moment someone signs up or walks in.

Billing & plans

Yes — the Free plan is free forever and covers unlimited events and checking in up to 250 attendees on one event at a time, including QR check-in and a hosted registration page. No credit card required to start.

Your workspace simply drops back to the Free plan — your data is never deleted.

We do. Reach out to our team and we will get you set up with the right plan at the right price.

Security & data

Attendee data is encrypted in transit and at rest. On Enterprise plans we provide a security review, and a signed DPA, if requested. 

See our subprocessors here.

Always. You own your data. It all lives in your HubSpot already and we honor deletion requests in line with GDPR and CCPA.

Still have a question?

Talk to a human — we reply fast and we actually run events ourselves.